About

Mikyo Kaia Cha

UX designer | Human Factors Engineer

Mikyo Kaia Cha portrait

I’m a UX designer and researcher who cares about making complex work feel simple. I use human factors thinking and user research to understand how people make decisions under time pressure, then turn those insights into clear interfaces, practical workflows, and prototypes teams can ship.

Right now, I’m pursuing an M.S. in Human Systems Engineering at Arizona State University and preparing to begin research at ASU’s HIMER Lab, focused on human–AI collaboration and cognitive ergonomics. I’ve worked across logistics and cloud platform teams, collaborating with developers and operators to improve enterprise systems, and I enjoy building products where clarity, trust, and craft matter

Experience

NGL Transportation logoNGL Transportation alternate logo

NGL Transportation

IT Intern

Arizona, USA | Jan 2023 – Jan 2024

  • Installed and maintained network & computer systems for logistics operations.
  • Built front-end features for an internal logistics platform with React.
  • Authored SOPs and provided tier-two technical support across the organisation.
  • Led troubleshooting for escalated hardware and software issues.
Naver Cloud Platform logoNaver Cloud Platform alternate logo

Naver Cloud Platform

Cloud Platform Planning Intern

Seoul, Korea | Jul 2022 – Oct 2022

  • Researched competitive API offerings and recommended adoption strategies.
  • Updated navigation UX/UI for the Naver Cloud Platform marketing site.
  • Drafted key announcements and release notes for the official website.

Education

Arizona State University

M.S. Human Systems Engineering

AZ, USA | Aug 2025 – Present

Hanyang University

B.S. Media Technology & Computer Science

Ansan, Korea | Mar 2020 – Aug 2024

Awards

Campus Patent Universiade

KIPO Director's Prize | $7,700

Cloud-based laptop service for education, from concept through business model.

May 2022 – Nov 2022

ETRI Open API Contest

Excellence Award | $400

Computer vision assistant that generates indoor tasks with ETRI APIs & YOLO v3.

Sep 2022 – Dec 2022

Environment Big Data AI Idea Competition

Minister of Environment Award | $2,300

EGG: a big-data powered eco-friendly integration and insights platform.

May 2022 – Dec 2022

Cancer Big Data AI Idea Competition

Grand Prize (National Cancer Center) | $1,500

AntiCancer: AI dashboard forecasting cancer care timelines and outcomes.

Jun 2021 – Dec 2021

Tools

My creative
toolbox

A focused set of tools I use for UX research, interface design, and prototyping.

Figma

Design

Illustrator

Design

VS Code

Development

Git / GitHub

Development

Jira

Project Management

Notion

Project Management

Ways of working

My design
philosophy

⚖️ Balance Feasibility and Delight

🤝 Design Through Co-Creation

🧪 Experiment, Then Validate

🛠️❤️ Build with Heart and Craft

🎯 Aim for Clarity and Confidence

Let's create
something
extraordinary
together

Mikyo Kaia Cha

Mikyo Kaia Cha

UX Designer

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© 2026 Mikyo Kaia Cha. All rights reserved.